This privacy policy for Spark of Curiosity (‘we, ‘us’ or ’our’) describes how and why we might access, collect, store and/or share (‘process’) your personal information when you use our services (‘Services’).

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Questions or concerns?

Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services

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What personal information do we collect?

We collect personal information that you voluntarily provide to us when you contact us or express an interest in obtaining information about our products and services. The personal information we collect may include names, email addresses, telephone number, child’s age, child’s gender and background information on the child to be tutored.

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Information automatically collected

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address , browser and device characteristics. We also collect information through cookies. The information we collect includes log, usage, device and location data.

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Why do we collect your data?

We collect and process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention and to comply with the law. We also collect data to comply with statutory requirements such as bookkeeping.

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When and with whom we share your personal information?

We may share your data with third parties such as affiliate marketing programmes, data analytics services, payment processors, performance monitoring tools, social networks and website hosting service providers. These third parties may perform services for us or on our behalf and require access to such information to do that work.

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How long do we keep your information?

This will vary depending on the services provided. Please see your contract for specific details or contact us. If you have subscribed to our services we keep your data until you no longer want to remain on the list. You can request removal at any time. We keep the names and email addresses of people who have asked us not to send them communications for an indefinite time to ensure that we do not contact you. You may request to be removed from this list at any time. We will keep a list of people interested in requiring tuition for a period of two years. We keep the records of those who have received tuition, lesson notes and copies of work completed in tuition sessions for a year after tuition has ceased.

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What are your privacy rights?

You have a number of rights under the GDPR including data correction, data erasure, data restriction, data objection, etc. You have the right to request your data, or withdraw your consent, as described below.

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Withdrawing consent

You have the right to have your personal data erased, right to be forgotten.

You can withdraw your consent by contacting us, verbally or in writing. If you do not receive a response to your email, please contact us again. We will act upon your request without undue delay and within one month of receipt. Please note that this right is not absolute – we are required to hold certain data for legal and accounting reasons.

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Cookies and similar technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies this could affect certain features of the website.

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How can you contact us about this notice?

If you questions or comments about this notice you may contact us at info@sparkofcuriosity.com